Shipping & Exchange

Shipping & delivery time

Free shipping from CHF 150 value of goods! 🤩
Standard shipping (2 - 3 working days): CHF 9.50

Free collection from the shipping warehouse:
Candle, Brunernstr. 17a, 8867 Niederurnen

We currently deliver to Switzerland & Liechtenstein!



Order & Exchange

After receiving your order, we immediately start the shipping process, which is why we do not cancel any orders. In the event of an incorrect order, we can exchange the incorrectly ordered product for a product that is otherwise desired. All orders can also be easily returned to us within 10 days of receipt of your order. We accept for the return only unused products in the original packaging condition.

Use the following address for this:

Candle KLG
Brunernstr. 17A
8867 Niederurnen
 
All return costs are covered by Cändle. We are happy to refund you the value of the returned products & shipping costs in the form of a store credit, which you can redeem with your next order. If you have received a damaged delivery, we kindly ask you to send us a photo with a brief description to orders@caendle.ch . Thanks very much!


When shopping at Cändle, you accept all of our conditions.